Refund policy

Return & Exchange Policy

Thank you for shopping with us! We truly appreciate your support and want you to love what you wear.

As part of our commitment to quality and customer satisfaction, we offer exchanges only on all apparel purchases. We kindly do not accept returns for refunds at this time.

If you would like to exchange an item for a different size, color, or style, we are happy to assist you. To be eligible for an exchange, please ensure the following:

  • The item must be unused, unwashed, and in its original condition with all tags intact.

  • Your exchange request must be initiated within 7 days of receiving your order.

  • The item should be securely packaged to avoid any damage during transit.

To begin an exchange, please contact our customer care team at info@rainthreads.com with details below:

  • Your order number

  • The size you received

  • The new size you'd like

  • Clear photos of the item (optional, helps speed up the process)

We greatly appreciate your understanding and support of our exchange-only policy. Our team is always here to ensure you have the best possible experience.

Warm regards

Rain Threads